Legal Terms for Wallets and Account Checks
Our Legal terms describe who may access the service, how an account is opened, and which records we need to keep for account and payment administration. Access depends on local law, and we expect you to provide accurate details during phone verification before account access is
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completed. DANA, OVO, GoPay and QRIS appear as payment references only where the relevant wallet or QRIS route is available to you. Bank transfer and virtual account records may be matched to your account details so we can check ownership and resolve a status question. We
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may pause an account review when submitted details do not match, when a payment reference is incomplete, or when local rules require another check. Our terms also describe how you can ask about a decision, request a correction, or contact us about account closure. Read the
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full policy before opening an account; where local law permits, the applicable Indonesian rules determine access.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.